Tag Archive: support

According to AppleInsider, the next version of the iPhone OS, 4.0, will support multitasking, allowing users to switch back and forth between third party applications.  The inside source said they have provided a “full-on solution” to multitasking.  The much anticipated feature will put the iPhone and iPod touch in-line or even above other mobile phones in terms of features.

The issue of supporting multitasking on the iPhone has always been battery life and resources on the phone.  However, the iPhone always technically supports multitasking, if you count being able to make phone calls and use an application such as mail, text messaging or any other third party application at the same time.  The iPhone always has the phone application running in the background, so users can receive phone calls at any time.

This isn’t true multitasking as users have always wanted, where consumers are looking for the Palm Pre, Android or even the Windows Mobile multitasking experience, being able to switch between any applications they want, having it run in the background.

Users that jailbreak their devices can even multitask by installing an application called “backgrounder”, which gives the user the ability to run multiple third party applications at the same time.  Further tweaks can support switching between these background apps just like the Palm Pre can.

The development for iPhone OS 4.0 still has a long way to go, but nevertheless, it will bring multitasking.  There wasn’t any mention if this will support earlier versions of the iPhone and iPod touch.

The biggest complaint about the Nexus One at launch was the lack of customer support from Google. Google has been known for their online-only ways. When customers have problems with their products, Google typically uses email support and online forums to rectify the situation (unless you’re a paying Google Apps customer).

With the launch of the Nexus One about a month ago, Google has seen the need to change its ways. Now seen on their Contacting Support page, Google has set up a phone hotline for Nexus One support. The number is 1-888-48-NEXUS and it will be open every day from 7:00 AM EST to 10:00 PM EST. However, it seems that Google’s phone support is only available for order status and shipping issues. For technical support, repairs, and returns, users will need to call HTC’s customer care. For service issues, users will have to call T-Mobile.

Being that Google was openly searching for someone to manage a phone support team, we knew it was only a matter of time before the number went live. While it’s true, the phone support isn’t all encompassing, it still seems to be a step in the right direction.

In a move to help get users off Microsoft’s Internet Explorer 6 browser, and onto one that’s much better with current web standards, Google has announced that soon it will begin dropping support for the outdated software.

The problem with Internet Explorer 6 is that it fails at running some of the standard features of today’s web development technologies, meaning that it gives web developers a rather hard time when they put websites together. If the market share were small, this wouldn’t matter so much, but Internet Explorer 6 still holds a decent-sized portion compared to other browsers, due to companies and other organizations refusing to switch from it. Despite the fact that there are many faster, more secure, and generally better browsers, such as Google Chrome, Internet Explorer 8, Safari and Firefox, a lot of companies have yet to make the upgrade.

The announcement earlier, made on the Google Enterprise Blog, states that beginning March 1, Google Docs and Google Sites will no longer work correctly when viewed in Internet Explorer 6. These two services have a lot of users, so hopefully, this will help make a difference when it comes to what browsers are being used. Keep in mind that the company is only starting with those two; support for Internet Explorer 6 will be phased out as time progresses, giving users some time to switch. The announcement closed with, “2010 is going to be a great year for Google Apps and we want to ensure that everyone can make the most of what we are developing. Please take the time to switch your organization to the most up-to-date browsers available.”

Apple has released Boot Camp 3.1 which now includes Windows 7 support.

The new firmware updates and Boot Camp is designed for both 32-bit or 64-bit versions of Windows 7. Boot Camp 3.1 adds support for Windows 7 Home Premium, Professional and Ultimate editions. Apple’s wireless keyboard and Magic Mouse are also now supported. The update also fixes issues with the Apple trackpad and disables the red digital audio port LED on laptop computers when not in use.

Alongside the Boot Camp update Apple also made a iMac firmware upgrade available. Apple originally planned to release Boot Camp 3.1 before the end of 2009 but due to extra testing the update was delayed until today.

All Intel based Macs are supported except the following:

  • iMac (17-inch, Early 2006)
  • iMac (17-inch, Late 2006)iMac (20-inch, Early 2006)
  • iMac (20-inch, Late 2006)
  • MacBook Pro (15-inch, Early 2006)
  • MacBook Pro (17-inch, Late 2006)
  • MacBook Pro (15-inch, Late 2006)
  • MacBook Pro (17-inch, Early 2006)
  • Mac Pro (Mid 2006, Intel Xeon Dual-core 2.66GHz or 3GHz)

View: Apple Boot Camp 3.1

Enter your email address:

Delivered by FeedBurner